Is Sumup having problems today?

The 24-hour chart shows whether reports of problems with Sumup are above normal right now. Spikes indicate instability.

What should I do when Sumup is not working?

Check whether other people report the same problem, test your connection on another network, update the app and try again in a few minutes.

Is Sumup down right now?

Q: Is Sumup down right now?

OutageWave shows in real time how many people are reporting problems with Sumup. If the volume of reports is well above normal, there is probably an outage.

Outages and problems in real time · 🇿🇦 South Africa

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Is Sumup working for you?

Sumup outage reports in the last 24 hours

Each point adds up 15 minutes of reports. Times in your device's time zone.

What's happening with Sumup?

Comments are public and help other people understand the outage.

Comment rulesShare useful information about the outage (city, what is not working, since when). Be respectful. Never post passwords, documents or personal data. Comments that break the rules are removed.

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About Sumup

Sumup is a payments and cards service. Check here if payments or the app are failing.

What to do if Sumup is not working

Check above whether other people are reporting the same problem right now.
Try another network (Wi-Fi or mobile data) to rule out your connection.
Update the app or clear your browser cache.
If it is a general outage, wait: most are fixed within minutes or hours.